Some systems are experiencing issues

Stickied Incidents

18th September 2024

Performance issues with Statistics and Capping services

We are currently experiencing performance issues with Statistics and Capping services, which may result in delays or degradation of related methods. Our team is doing its best to resolve it as soon as possible. We will keep you updated on the progress!

  • Statistics and Capping services are restored and functioning without issues. We appreciate your patience!

  • 11th September 2024

    Message Stats Performance issues with Statistics and Capping services

    Be informed that we are currently experiencing performance issues with Statistics and Capping services. Our developers are actively working on the hotfix and will roll out it shortly. Kindly stay tuned for further updates.

  • Statistics and Capping services are stabilized and everything is working as expected. We appreciate your patience!

  • 21st August 2024

    Firebase Cloud Messaging intermittent web registration functionality issues

    We're observing sporadic registration 503/501 errors on https://fcm.googleapis.com/fcm/connect/subscribe Firebase endpoint and increased latency.

    May affect web browser registration only.

    • Already registered browsers can receive push notifications normally.
    • If a user allows push notification permission and registered by the PW Web SDK, such user will be registered automatically once the issue resolved.

    Past Incidents

    14th September 2024

    No incidents reported

    13th September 2024

    No incidents reported

    12th September 2024

    No incidents reported

    11th September 2024

    Message Stats Performance issues with Statistics and Capping services

    Be informed that we are currently experiencing performance issues with Statistics and Capping services. Our developers are actively working on the hotfix and will roll out it shortly. Kindly stay tuned for further updates.

  • Statistics and Capping services are stabilized and everything is working as expected. We appreciate your patience!

  • 10th September 2024

    No incidents reported

    9th September 2024

    No incidents reported

    8th September 2024

    No incidents reported